Hollywood Query

  • Magi
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Re: Hollywood

4 years 10 months ago - 4 years 10 months ago
#792972
Let us see if they saved me money or cost me money

1,2,7,8,9,11,14,18 x 2,4,8,9 x 5,6,9,10,11 x 1,2,3,5,8,10 .... I would have played 15% for R96

Goodwood Jackpot
Last edit: 4 years 10 months ago by Magi. Reason: Put venue for clarity

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10 BET HORSE RACING
  • Muhtiman
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Re: Hollywood

4 years 10 months ago - 4 years 10 months ago
#792974
...for a lark I just boxed the swinger at Newmarket and got a full house....will not get paid today as it is at the back of the HW winnings queue....:dry:

....hi ho hi ho....back to the tote I go.....:blush:
Last edit: 4 years 10 months ago by Muhtiman. Reason: short of ho's
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  • Frodo
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Re: Hollywood

4 years 10 months ago
#792975
You okes are expecting too much, I'm still waiting for a call back on why I can't log in ....4 days and counting:(
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  • Muhtiman
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Re: Hollywood

4 years 10 months ago
#792976
....these okes may have good intentions but the.... technical issues are far too much to keep customer retention....:huh:

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  • Deeno
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Re: Hollywood Query

4 years 10 months ago
#792978
Still waiting to get paid out.
Only payout I have had so far was for Mauritius.
12 bets are still pending.

They must have some sort out problem. reminiscent of July Day

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WSB CPT MET ANTE POST
  • Magi
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Re: Hollywood

4 years 10 months ago
#792982
Magi wrote: Let us see if they saved me money or cost me money

1,2,7,8,9,11,14,18 x 2,4,8,9 x 5,6,9,10,11 x 1,2,3,5,8,10 .... I would have played 15% for R96

Goodwood Jackpot

ok, so that cost me .....:evil: :evil: :evil:

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  • flydubai
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Re: Hollywood Query

4 years 10 months ago - 4 years 10 months ago
#793003
There are times where I think my previous posts regarding Hollywood’s customer service have perhaps been petty.. and that I shouldn’t waste my time..
but seriously..
In what other world would this model survive.
You have a customer base that is for the most part addicted to your product .. where the competition is not much better, so you stuffed if you take your money elsewhere, stuffed if you don’t..
Yesterday’s piss poor performance is the cherry.
4 hours no settling.. and here is my constant issue...
Not one peep, apology, no comment..
Just silence where we ponder why are we being treated so poorly..
And Bob.. no more wise ass comments in their defense just because you reliant on their banners. Which you have done in the past.. with all due respect. I already know I have the choice to go elsewhere.
Yes we do have the choice.. but we are all adults who know that.. don’t need my nose rubbed in it to add insult to injury.
Again, I ask.. What would it take to post a banner on their homepage explaining the issue.. giving some insight to how it can be rectified.. what is going on etc.
If they can do it for banks offline.. or for marketing purposes why not also common issues ? When you know people are wondering what’s going on..

We bemoan the president and his band for silence and not communicating.. this is much the same.
Otherwise we sit twiddling thumbs hoping it will be sorted... getting more frustrated.. and that’s why slag off.. my issue has always been about communication.. the lack of it.
And no, I didn't see my back side yesterday because I had funds to carry on...
Last edit: 4 years 10 months ago by flydubai.
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  • Magi
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Re: Hollywood Query

4 years 10 months ago
#793006
I can only assume Dev had the weekend off .... as I have stated over and over... no Dev..no recourse or communication.

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  • mr hawaii
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Re: Hollywood Query

4 years 10 months ago
#793009
Magi wrote: I can only assume Dev had the weekend off .... as I have stated over and over... no Dev..no recourse or communication.

Dev should start to fire and hire - too many errors to be fun (how many times I gey the error msg for years now - at least now it seems the bets you were trying to place are save - I used to copy all my bets before hitting"submit" so that I could reenter them after the error msg)

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  • Bob Brogan
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Re: Hollywood Query

4 years 10 months ago
#793011
flydubai wrote: There are times where I think my previous posts regarding Hollywood’s customer service have perhaps been petty.. and that I shouldn’t waste my time..
but seriously..
In what other world would this model survive.
You have a customer base that is for the most part addicted to your product .. where the competition is not much better, so you stuffed if you take your money elsewhere, stuffed if you don’t..
Yesterday’s piss poor performance is the cherry.
4 hours no settling.. and here is my constant issue...
Not one peep, apology, no comment..
Just silence where we ponder why are we being treated so poorly..
And Bob.. no more wise ass comments in their defense just because you reliant on their banners. Which you have done in the past.. with all due respect. I already know I have the choice to go elsewhere.
Yes we do have the choice.. but we are all adults who know that.. don’t need my nose rubbed in it to add insult to injury.
Again, I ask.. What would it take to post a banner on their homepage explaining the issue.. giving some insight to how it can be rectified.. what is going on etc.
If they can do it for banks offline.. or for marketing purposes why not also common issues ? When you know people are wondering what’s going on..

We bemoan the president and his band for silence and not communicating.. this is much the same.
Otherwise we sit twiddling thumbs hoping it will be sorted... getting more frustrated.. and that’s why slag off.. my issue has always been about communication.. the lack of it.
And no, I didn't see my back side yesterday because I had funds to carry on...

Not been Hollywood banners on ABC for a year.... so you can stick your smart comment
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10 BET HORSE RACING
  • Bob Brogan
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Re: Hollywood Query

4 years 10 months ago
#793012
mr hawaii wrote:
Magi wrote: I can only assume Dev had the weekend off .... as I have stated over and over... no Dev..no recourse or communication.

Dev should start to fire and hire - too many errors to be fun (how many times I gey the error msg for years now - at least now it seems the bets you were trying to place are save - I used to copy all my bets before hitting"submit" so that I could reenter them after the error msg)

Dev is on leave, correct

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  • Dave Scott
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Re: Hollywood Query

4 years 10 months ago
#793014
To Flydubai

I did want to chill today but will answer you.

Bob does everything to bring to the attention of bookmakers and tote concerns posted on site.

We have no sponsorship arrangements with HW for over a year due to a nasty post
In addition we were not paid for 5 months via phumelela and TT however that has made no difference in us trying to help the posters on the site.
I always insist that the posters are THEIR customers not OURS.
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