Hollywood

HOLLYWOODBETS
Im so dissapointed with Hollywood right now you can boil an egg in my arsehole.

After requesting an ewallet withdrawel of R3000 (max allowed), I got a sms from my bank stating that I should dail *120*277# as per normal, enter my Hollywood ewallet PIN, then the OTM pin as per normal.
When I entered my PIN a message got up stating "you have not got enought funds available"

I phoned FNB who refered me back to Hollywood as FNB got the money but suspect the PIN number problem is a Hollywood issue...
Now try explain that to the person/s at Hollywood costomer care/ewallet services..!!!
15 minutes into the call Mr Hollywood still does not understand that I could not access the ewallet *120*277# due to "no available funds"
After explaining it in my best english, asking him to reverse the transaction and lets start again, he was still going on about I need to go into my hollywood account and request an ewallet withdrawel...
OmG to explain all of this here would take me another day...

Could any Hollywood staff memeber with half a brain please phone me asap...
My account number is 132649



Sent from my SM-N970F using Tapatalk

Good day,

I've sent you a private message to provide feedback on your query. I understand the team have also called you to advise regarding. Please message me directly should you have any further questions.

Regards,
Marcel

Marcel is an absolute Gem, Hollywood's finest xxx

I spent 2 hrs studying form, only to realise no Ozz centre has jackpot on HW site? Useless to contact the call centre as the issues take hrs to rectify, or even days lol. This sucks big time.

RA Stranger wrote:

RA Stranger wrote:

Muhtiman wrote: ......the grass is never that good on the other side.....:whistle:

....and better the devil you know....almost got into HW in the days of Hollybucks wins and got credits and account set up.....but man it was a hassle to get going and pursue continuous betting with them.... .eventually gave up before I really could get started.....was a small fish in their vastly expanding pond....but good to know that they too are in a similar canoe to many of the others.....:huh:

BUMP

So it seems that I still have an account there as I cannot register to join the compo as it tells me my ID no has already been used. HTF do get my account number and login details etc. Will not bother calling them today as sikkeling with this will end my punting mojo

Only joined Hollywood for the compo and because Dev went the extra mile.... and then started betting there....but sadly they had if not more issues than the tote......so the grass is actually very similar....:S

I have been with Hollywood for years now and can honestly say that I haven't had any problems except 1 where my fica documents were out of date to withdraw and Dev had someone sort it out promptly.

.....on Sunday I registered on another online bookie site.....the experience was lightening fast......but knew that the FICA leg still needed to be done but was able to punt instantly.....their platform was very similar to that of the old HW site which I find a bit off putting.... but it was extremely stable but much easier to navigate..... but had a few major drawbacks in that the balance was not OPENLY displayed and had no odds displayed on individual runners for exotic bets(jp) ...then yesterday had problems trying to log in...so not for me....been there and tried that.....so now I have curtailed wagering to an even smaller donation....and now wait patently for a possible revamp of the tote when MOD eventually get their act together.....if ever.....:dry:

......still getting promotional SMS for Hollywood Punters Challenge.....which I have sent an opt out response on Wednesday.....FYI my account was shut down.... as was my punters challenge portal.....and ever since I was booted out.....I now get these SMS'S.....:huh:

with all the money you make...cannot you not upgrade your server...bloody waste of time and money!!!...always technical issues...agitated

Hollywood is offline

Yup !!! Farking pathetic..... Cloud computing rules.... :evil: :evil:

Scorpion king wrote: with all the money you make...cannot you not upgrade your server...bloody waste of time and money!!!...always technical issues...agitated

Agreed, bloody pathetic