Hollywood

Hi. Someone from the office called to assist. He got an SMS to confirm its approved but when he requests for withdrawal, the same error message is received. I attached some screen shots. Thanks for assisting.

Kuben wrote:

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Hi. Someone from the office called to assist. He got an SMS to confirm its approved but when he requests for withdrawal, the same error message is received. I attached some screen shots. Thanks for assisting.

I have sent this onto our team again, and asked them to contact him.

Really poor service from Hollywood's.. drive 70km to an outlet to be told my fica docs are not updated ...and my account is many years open

Can't even get my own money back..that's it for me though..Hollywood's.. u guys are really pathetic..

preshen0406 wrote: Really poor service from Hollywood's.. drive 70km to an outlet to be told my fica docs are not updated ...and my account is many years open

Can't even get my own money back..that's it for me though..Hollywood's.. u guys are really pathetic..

.......:oops:

.....a few months back when Nedbank client data base was hacked......Saftote got nervy about Nedbank acc holders and around that time I tried to do a withdrawal.....they asked me to prove that the bank account I had with them was still in fact mine.....I had to send them a copy of my ID and a current bank statement.....which I did and my deposit was done.....basically I was re-FICA'ed and with a non colour scan.

Dev my mate it is a mission for a ballie like me to take a photo of my ID.....I got such a bad case of the shakes everything is a f@cking blur.....:blush:

I found the site very sluggish today

Thanks dev and Kuben ,issue sorted ..really appreciate u guys calling.thanks ABC also for allowing us to vent our issues and having the right guys to restore our faith in there product on hand to assist..

Hi can you tell me how you got this issue resolved.
Sent in my "selfie" to no avail still cant make a withdrawal.

emailed the helpline and no response as well.

Are the branches open now?

Hi, i`m sure all their Branches or nearly all are open... Let me find out

GMATE wrote: Hi can you tell me how you got this issue resolved.
Sent in my "selfie" to no avail still cant make a withdrawal.

emailed the helpline and no response as well.

Are the branches open now?

I have sent you a private message GMATE. Hopefully I can assist. Thank you.

Thanks Dev, i have responded to it

Dialing 087 number was a waste of time..no answer...kuben called and assisted.i had to send the selfie to him directly