Convenient to hide behind T&C's.
Logging into your Hollywood account you are required to tick the T&C box, then only you get access, you are basically forced to accept whatever rules and regulations Hollywood apply.
Only AFTER getting access to your account, you read about the 15% bonus and its terms and conditions!.. so by clicking the T&Cs upon accessing your account, how can Hollywood persume that at time of your you first entry acceptance click, you agree to their one sided rules and regulations regarding the bonus promotion?
The week leading up to the July, my daily SPAR and or Shell garage 1000R top up voucher purchase, upon loading it, you immediately are credited by the 15% bonus, no questions asked... if you want it or not, they give it to you... no T&Cs.
Secondly, this borders entrapment as Hollywood as it would appear, want to force you to play again as per their rules, in order for you to have a second chance of loosing your winnings, your original deposit and the bonus % allocated to your account.
Never had I experience this type of business where as say for instance you get a R100 free gambling voucher from a casino, they refuse payouts on any winnings you may have whilst gambling that voucher, nor do they have terms stating that you have to play your winnings again in order for them to win back the value of the voucher or additional deposits.
Hollywood is a cash business and they do not want you to win, and if you do, it would appear that they want to enforce terms in order for you to have to punt your winnings again?
The question is why do we the punter make use of these betting shops with all their one side terms and conditions, are we nuts?
Surely the July pick 6 turnover would have an major increased pool if all exotic bets we place at betting shops, were played on the tote, resulting in bigger payouts for the punter. This R22m July pool would have been closer to R30m in my opinion, and the payout more than the R161thousand this weekend.
Could Hollywood perhaps tell us what amount was spent by their account holders on this past weekend July P6?
Thought so!
These betting shops will close the moment TAB introduce fix odd betting, but understandably, this is not TABs business model, to risky perhaps, that is why Hollywoodbets and the other betting shops take the risk, but on their terms.
At the end if the day, is it worth it placing bets at bookmakers? I'm starting to have my doubts as surely the bookies manipulate the betting and this having an adverse effect when your want to have a full go on your bet as fake bets and betting coups put doubt in your mind, and most of the time make you change your mind which horse to bet, as you are being lead to believe some horses are unbeatable or good things....
Having said all this, this is not the 1st time I'm having issues with Hollywood, I remember a couple of years ago, winning a R1.5m pick 6 only 1 %, only to get a R5000 payout from Hollywood as per their then terms and conditions.... still regret not playing it on the tote, would have given me an additional R10k in my pocket.
I'm so disappointed in myself, feel sorry for my wife who sat with me for 3 hours at Boksburg Hollywood, trying to get a payout, the casino up the road would have recognized and value their customer by offering them a drink.... I would have been a triple platinum diamond card holder at any casino if my choice if my pleasure was machine gambling and not horse racing.
I got the the conclusion that Hollywood actually does not value their customers, not only a conclusion but actually a fact, I experienced this on Sunday first handed and personally.
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