WHAT PUNTERS WANT

please post 3 or 4 points here in order of priority. ie

1. relevant and transparent information and communication to the lowest level punter
2. upgrade the look, feel and hygiene at off course totes
3. reliable systems for getting the bets on, in time

1. A punter's Association that can be part of the management of the Industry.
2. A punter's Association that can be part of the management of the Industry.
3.A punter's Association that can be part of the management of the Industry.
Implement point 1-3 and you will see a huge change in the way Racing is run and Received

Stop restrictions of online betting with overseas providers like betfair. Local providers need to gear up to offer like standard of services and become competitive.

I once had to abandon a thriving stable of virtual racehorses., when the game providers were forced to block access to south africans. It was a globsl community with participants from all over the world....onky south africa becomes a restricted country.

2. Phumelela needs to improve its customer service, and someond needs to be accountable. I raised an issue with them regarding my home io addressed being blocked from accessing the live payouts and my online account. They have todate not had the decency of responding to my inquiries. .....but they still expect me to naintain said account

3. Detailed form information for local and overseas racing. How can we make informed decisions with the very poor data being provided. Racing on that information is akin to a lottery.

4. Close the market early enough for all overseas incoming money to assimilate visibly into the mafket before off time....we need stability in terms of what payout is to be expected.

thanks so far, Please be as specific as you can

For trainers to stop saying that the horse needs the run. Run the horse at home don't bring him to the course if he is not ready to run. Their are other horses who miss out on races who are race ready.

Oh yes one more thing. For other punters to stop been bladdy ARMs. Nothing pisses me off more.

-Stripes should be effective and efficient.
- Clean Tote
- Staff should be trained on customer service

It's actually shocking that SA trainers openly admit, to running horses that aren't ready. Talk about giving a horse every chance to win.

Match betting, offered by bookmakers, is increasing in popularity. Jocks should fully ride out their mounts for the whole race. Im not saying they should use the whip but at least push the horse even if it isnt going to win or place.
All will benefit as the owners & trainers & punters will a get better knowledge of the horses ability, best distance, fitness etc. I dont believe a race should be used as a warm up or for giving horses soft runs.

There should be a minimum tote payout of 1.05 and not 1.00. Imagine someone new to racing, decided to place a bet on a hot favourite. It comes in 2nd and the tote place pays 1.00 . They just get their money back. So they think, why risk money if you can't make any back. That's so wrong in my opinion.

To illustrate my point, & yes, Im talking from my pocket, I took AIMEE SWEET vs burgundy rose in the 2nd race today at 9/10. Had Ryan Munger, whom I like & respect as a jock, put any sort of effort into riding out the race, I would have collected my bet. If the horse was lame or something amiss, we should be told in the report. Otherwise its pure laziness on the part of the jock.

Slightly of the subject but matching 2 horses is technically running an illegal exchange IMO

On what punters want, what about answers on tote discrepancies.

I also agree should be some return on a winning bet, not just money back.

Also press "tote" on site search engines, to give you enough for a seminar.