Tote declared wrong payouts

  • Elmo
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Tote declared wrong payouts

4 years 10 months ago
#792852
Musselborough race 6 tote declared wrong dividends for quartet and Trifecta as there was a carryover in both cases so the dividend should be the pool so how do we refer this problem to the tote as I have been short paid by bookie on open bet

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  • Elmo
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Re: Tote declared wrong payouts

4 years 10 months ago
#792861
very disappointing even after I reported the matter to Phumelela last night dividend was not corrected so I was short paid R600 ,anyone know how to file an official complaint. I don't think its right that they punch in the wrong dividends surely someone else should audividends before its posted .The pool was 2700 there was a carry over portion so the dividend should have been R2700 not R2100

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  • Over the Air
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Re: Tote declared wrong payouts

4 years 10 months ago - 4 years 10 months ago
#792864
Elmo wrote: very disappointing even after I reported the matter to Phumelela last night dividend was not corrected so I was short paid R600 ,anyone know how to file an official complaint. I don't think its right that they punch in the wrong dividends surely someone else should audividends before its posted .The pool was 2700 there was a carry over portion so the dividend should have been R2700 not R2100

If you caught it full I agree you have been short paid. The books cant have it both ways - they limit their payouts to the pool size, so if you had caught it twice as an example then you would only be paid R2700 regardless of the "official" dividend. I do however think the tote is correct and the bookies are the problem - theres a R600 carryover and the dividend is sound
Last edit: 4 years 10 months ago by Over the Air.

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  • Elmo
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Re: Tote declared wrong payouts

4 years 10 months ago
#792874
Thanks ,I caught it full with HW but they paid me R2100 should have been R2700 will take it up with HW

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