Hollywood poor showing

Hi. Not sure how this works but I will appreciate some guidance.

I took several Quick Mix JP TWO today. Like most punters you would play to banker the favourite and play to beat the favourites in some bets.

In the second leg of the JP Hollywood bets was trading on JP Mix Horses 1 to 23 Ascot Race 6.

I bankered horses 22 & 23 hoping the favourite wins and I double up. In my larger perms I added many horses in cluding the 22&23 . I was charged for adding those horses accordingly and vor the perm with just 22& 23.

I thought I caught some of the bets but as it appeared in my account not.

I paid for a bet which was offered by Hollywood but had no chance of winning.

Is this legal?

Hi solo, welcome to abc

Someone should be along with an answer soon

@ Solo, I see they were only 20 horses carded for Ascot Race 6. Are you implying that there were more than 20 horses loaded on Hollywood for that race ?

Hi Solo
My name is Dev and I am from Hollywoodbets.
Please can you PM me your Hollywoodbets account number and contact details and I will get my team to assist you with this bet asap. Otherwise please email me on devinh@hollywoodbets.net
Thank you
Dev

Hi Solo
I believe our team has contacted you and the issue has been addressed.
Thank you
Dev

Well done again guys

Yes. Carded 23runners

When the J/pot is resulted the payouts are automatically credited in accordance to the official result/winning combination, which obviously never had either in nor could they be considered scratched as they were not runners in the first place :S :whistle: :S

Please could you open the Redcliffe doubles.Have already phoned through and asked the operator to let the horse racing department know but still no doubles available.

They have been activated. Apologies for the delay.

Titch wrote: When the J/pot is resulted the payouts are automatically credited in accordance to the official result/winning combination, which obviously never had either in nor could they be considered scratched as they were not runners in the first place :S :whistle: :S

His point was that he was charged for adding in the horses....

Don't forget to update your times as it is daylight saving today.Times are forward one hour,I see you are closing soccer bets one hour to soon.