What is Hollywood doing to improve their service??

  • Sealegs
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What is Hollywood doing to improve their service??

8 years 7 months ago
#640041
For the millionth time I cannot place bets and payouts are not done 55 minutes after the all clear.

All Hollywood does is apologise for their shortcomings.

Are they at all interested in actually doing anything to prevent this frustration to their clients???

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  • KyleHolly
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Re: What is Hollywood doing to improve their service??

8 years 7 months ago - 8 years 7 months ago
#640045
Hi Sealegs,

We can only apologise. The scratching in the 9th caused a delay in our resulting. Results are currently going in at the momen and all will be under control shortly.

Regards
Kyle
Last edit: 8 years 7 months ago by KyleHolly.

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  • Karma
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Re: What is Hollywood doing to improve their service??

8 years 7 months ago
#640048
Kyle, I dont think Sealegs only refers to this matter. I think it has been an issue for the last couple weeks, not only results, but the site on a whole. I for one understand that IT does have its issues, but, seems since the changes were made, these issues have increased 10fold... Did you change your IT staff/company? I would suggest some serious decisions be made on this matter as it is really happening far to often. A simple measure of performance is to have a check recent posts on abc. If Hollywood feels they are happy with their performance, I retract my statement :sick:....
Are you living your life or waiting to die?
The following user(s) said Thank You: PETERPAN

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  • naresh
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Re: What is Hollywood doing to improve their service??

8 years 7 months ago
#640858
Jackpot Quick Mix 1 on Hollywood shows Archer Company scratched in the third leg (Singapore Race 1). Every website I have visited shows it has a runner, currently paying R4.80 on the Tote....

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  • Craig Pienaar
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Re: What is Hollywood doing to improve their service??

8 years 7 months ago
#640862
I put a post about the poor service at Hollywood Queens burgh but nothing has happened , expect a missed call from Hollywood . I no longer use there facilities but I am sure that is of no concern to Hollywood as there target market Sport betting is flourishing

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  • KyleHolly
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Re: What is Hollywood doing to improve their service??

8 years 7 months ago
#640890
Apologies Naresh for the incorrect scratching.

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  • KyleHolly
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Re: What is Hollywood doing to improve their service??

8 years 7 months ago
#640891
Craig I have sent you a PM.

Thanks

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