SupaPOORbet and service
- Doublejimmy
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Topic Author
- New Member
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SupaPOORbet and service
8 years 8 months ago
Maybe i'm in the wrong.. but i think Supabets is by far the worse f.. online bookmaker i've ever come across and i've signed up to alot of them..
Registered a week ago Friday 9th Sep just to see what it's all about and decided to use their FICA bonus as a means to test the website before i start investing my own cash. I hate to deposit money into a website and the site worse than SARS website. Did everything that they request. send FIC one of the three watsapp numbers no reply. text then to see if all ok.. no reply.. emails no reply. phone the numbers and skype on the website no reply. 3 days later got a reply. yay . they said account is active and they'll credit the bonus on friday as it take 5 days to credit a bonus ( how that is possible i dont know) Saturday 16th here i sit writing this post.
Now its not about the bonus i dont care if i get one. But it's about the service. if this is how first time client who haven't even placed a bet gets the run around. how do they treat their clients who are betting. god forbid how do they treat the ones who are winning..
anyway thats my 2c, feel free to add urs.
Registered a week ago Friday 9th Sep just to see what it's all about and decided to use their FICA bonus as a means to test the website before i start investing my own cash. I hate to deposit money into a website and the site worse than SARS website. Did everything that they request. send FIC one of the three watsapp numbers no reply. text then to see if all ok.. no reply.. emails no reply. phone the numbers and skype on the website no reply. 3 days later got a reply. yay . they said account is active and they'll credit the bonus on friday as it take 5 days to credit a bonus ( how that is possible i dont know) Saturday 16th here i sit writing this post.
Now its not about the bonus i dont care if i get one. But it's about the service. if this is how first time client who haven't even placed a bet gets the run around. how do they treat their clients who are betting. god forbid how do they treat the ones who are winning..
anyway thats my 2c, feel free to add urs.
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- Bob Brogan
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Re: SupaPOORbet and service
8 years 8 months ago
Customer is king, their service needs to improve if the above is the case
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