Hollywood Maintenance Thursday

We need to complete maintenance tomorrow, Thursday 2014-04-10. We will be starting at 07:00 and completing the process at 08:30. Please note that the website, call centre and mobile application will be offline during this time frame. Please strike all your bets prior to this to avoid disappointment.

If you find yourself experiencing any issues please let me know as soon as possible. Our system upgrade performed last week has caused issues, and we want to make sure that we have all of them resolved. Thank you for your support.

Just a reminder

Yup still offline.

We are back online now. Tested a few bets, and everything has gone through. Please let me know if you have any issues with the website. Will test the mobi site now.

Please note we are aware that there is no in-running betting on the website, and there are no updates going through. Our team is working on this. The mobi site is updating, and is usable. Please use your same logins. The website is m.hollywoodbets.net

We will let you know as soon as it is updating again.

Dev

With respect every time you guys do a maintenance there seems to be more gremlins the next day, this happening on a weekly basis... (td)

gregbucks Wrote:

---

> Dev
>
> With respect every time you guys do a maintenance
> there seems to be more gremlins the next day, this
> happening on a weekly basis... (td)


We are well aware Greg. Everything was working perfectly yesterday. Will let everyone know once sorted.

Ok, it seems we have sorted the update problem, and the races are now updating. There should be no more price change errors. The in-running is also on the site. Should you encounter any problem please contact me directly. Thanks for your patience.

thanks Dev...(tu)

Dev Wrote:

---

> Ok, it seems we have sorted the update problem,
> and the races are now updating. There should be
> no more price change errors. The in-running is
> also on the site. Should you encounter any
> problem please contact me directly. Thanks for
> your patience.


I'm afraid that's not true...........trying to have a bet at Scottsville ........response is "price change" regardless of how many refreshes.

rob faux Wrote:

---

> Dev Wrote:
>

---

>

---

> > Ok, it seems we have sorted the update problem,
> > and the races are now updating. There should
> be
> > no more price change errors. The in-running is
> > also on the site. Should you encounter any
> > problem please contact me directly. Thanks for
> > your patience.
>
>
> I'm afraid that's not true...........trying to
> have a bet at Scottsville ........response is
> "price change" regardless of how many refreshes.

Hi Rob

Scottsville should be sorted now. We had to close and reopen all our races, which we did starting with todays racing. We have completed the rest of the racing available, and you should be able to strike your bet now. Let me know if the issue is still there.