New URL for Tabonline Live Odds Results - Mobile Phone Friendly

  • Dave Scott
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831312
Track and Ball offers Tote bets on their website. They have fixed odds and sports betting. They cover every meeting as well as other American venues. Track and ball is part of Tabgold.

www.trackandball.co.za/betting


100% Naresh have been dealing with the Fouries for years 👍

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  • Mac
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Re: Re:New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831313
I thought the www has been very slow today.


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  • Curlin
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831327
This is such an inconvenience and annoyance. A simple, helpful web link that's worked from the early 2000's(?).... now because of whatever, patrons cannot access this service? Surely, someone in management cares to fix this asap?

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  • Thor
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831347
You would think it is July day the way this site fails as soon as even a couple people start using it. Was working for a bit and then BAM.

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  • durbs
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831349
The so called life blood of SA racing not even working properly.
Sad state of affairs.

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  • thisotherdude
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831352
Diabolical....so happy i closed my account many moons ago. Can't put up with such incompetence!!!

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  • naresh
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831354
The URLs was working fine in the morning but now offline again. Yesterday in the afternoon it also never work.

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  • Thor
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831356
Imagine the company not ensuring that it's basic core money making tool is operational. If this happened at Hollywoodbets for example, I am sure their IT team would be on it until it was fixed. This has been ongoing for the last 2 weeks now?? And this at a time of change for the better apparently?
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  • thisotherdude
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831360
And just like that Tabonline came back to life :silly:

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  • Bob Brogan
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831370
Statement from 4Racing Chief Digital Officer, James Saulez, regarding system issues with TAB Online

In preparing for its role as horseracing operator, the 4Racing executive team began the process of understanding the digital capabilities that underpin all betting experiences, including direct to customer and business to business segments (bookmakers, agencies, affiliates, broadcasters etc).
It was clear that insufficient investment, manpower, skillsets and innovation had been placed into the technology that underpins the TAB Online product as we know it today. The amount of “technical debt” that had been accumulated over the past decade was vast.
What we are doing to address the challenges
There have been a series of upgrades to our core software and hosting environments, most of which have been undertaken with no impact on our customers.
On 7 December however, the largest of these core system upgrades was performed. During the morning, it became apparent that several unforeseen issues arose which placed severe strain on the overall system. This created the following major problems for our customers.
· Slow and unresponsive bet placement
· Slow to refresh race results, betting fields, odds, payouts and pool sizes
· Issues with online card deposits
There were however no issues with
· Bets being resulted and correctly paid out
· Other direct to customer betting channels, including telephone or branch betting [CG1]
We want to re-assure customers of the integrity of the wagering system, which was not compromised, and that pay-outs were not affected and remain accurate.
Multiple rounds of fixes were applied from Tuesday, however we only started seeing improvements by late Thursday.
Our teams worked throughout the weekend trying to resolve these issues and by Monday 13 December overall system performance had improved, with isolated incidents being reported and attended to.
We are happy to report that ongoing monitoring of our systems are highlighting a more consistently stable and responsive system.
The prolonged period which it took to stabilize the new software components that underpin TAB Online, however, remains a huge source of frustration and disappointment for us and our customers. For that we are truly sorry for the inconvenience and impact caused.
We want to remind customers that play.tabonline is the betting portal, and that news.tabonline is the news site, where all betting information is freely available.
The road ahead
4Racing is committed to removing the technical deficiencies we have inherited. Neglecting to do this was simply not an option. We knew it was going to be a tough and complicated process, with elements of unavoidable risk.
2022 will be a pivotal year for our digital transformation efforts. Whilst our customers cannot yet visibly see the benefits of the core upgrades that caused the impact, we hope you will trust in our serious commitment to change and innovation, through digital transformation.
Our transformation roadmap will soon be visible for all to see. The much-desired features that you would expect from an online betting operator are coming and will only be achievable as a direct result of the core upgrades we did.
Our transformation roadmap is comprised of seven key objectives:
1. Removing the technical debt and numerous blockers that have thwarted experience innovation in the current environment for far too long.
2. Enabling all bookmakers, affiliates, agencies, software suppliers, aggregators and content providers to easily offer SAFTote tote products on their platforms and have direct access to our data universe.
3. Improving our direct to customer betting experience and engagement processes, in line with best of breed punter experiences.
· a new destination will be launching early in 2022, a consolidated betting and content website with an accompanying downloadable mobile app.
4. Integrating with our new broadcast product, 4RacingTV.
5. Growing our audience to include a new, diverse and younger consumer and enabling everyone to experience the sport and engage with the amazing people and stories that exist in the industry.
6. Building first to market experiences, whose experiences exist in other sports engagement platforms.
7. Building a true multichannel experience and common identity.
2022 and beyond is going to be an exciting journey that we hope our customers old and new will take with us.
It will inevitably have bumps along the road, but we simply have to embark upon it.

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  • thisotherdude
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831374
Well it worked for like a whole 5 minutes and then crashed again!
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  • Sammy Silver
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Re: New URL for Tabonline Live Odds Results - Mobile Phone Friendly

3 years 5 months ago
#831394
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